Our Personal Guarantee
If you don't feel the need for the exclusive Halo Guarantee (though we highly recommend it), when you build with us the following is included regardless of the size of your project.
The RB THOMAS Earthquake proof Guarantee
So what do you get when you choose to undertake a project with us? Obviously great designs, artisan craftsmanship and an impeccably dressed crew are a given.
But we would go even better than that…
Not only will we deliver you a beautiful project, to your design, but we will also guarantee the price we quote you, is the price you pay at the end. The only way the price will change is if you change something once the build commences and we will confirm those changes by way of signed variation order, so there are no nasty surprises on settlement.
Not only do we promise to only let the most skilled craftsmen loose on your home, we will also keep you updated throughout the build, from design, right through to handover. This is kept very simple, by giving you access to our project management software, you can keep up to date in real time with your project, including daily photos and scheduled tasks.
Not only are we the best dressed carpenters in New Zealand, but we also Guarantee to keep your Project spotless throughout the construction process. This is done by having a clean culture onsite, where mess is dealt too as it arrives throughout the day and at the close of each task, as well as a site clean at the close of each day.
Not only are we Licensed Building Practitioners, but we also Guarantee that you will love the experience of building with us. We know this to be accurate as 90% of our projects are referrals.
Not only are we members of New Zealand Certified Builders, but we also Guarantee that the subtrades we use are of the highest standard, and that they also have a proven track record of working with us over many years and hundreds of projects. We understand that our project is your Home, and as such we take the greatest care with the materials we select and the contractors we use.
Not only do we possess an extensive range of construction knowledge and experience in many aspects of construction, but we also aim to stick to a strict timeline. In order to reduce the stress of renovating as much as possible, you will always know the date of completion for your project. We cannot guarantee the weather or material delays, but we will keep you up to date with any changes to the schedule and keep good faultless communication throughout the project.